Payments & Billing

We accept all major credit, debit cards, easypaisa as well as bank transactions. You can check the details here.

Definitely! Cardholder data is stored using one of the most advanced encryption methods available. We use multiple encryption keys which are stored on different physical servers. A data thief would not be able to make use of information stolen from a database without also having the key. The data store where cardholder data is kept cannot be connected to via the internet.

PKR 700 for first 10 mins and PKR 500 for each 5 mins to maximum of PKR 2000.

General

Although we do recommend you use WIFI for the best possible experience, it is not required to use our service. As long as your connection is 4G or LTE, then you should be fine. If you do experience connection issues, you can simply switch to audio-only, when connected to a doctor, and your connection will improve.

Yes! Our service couldn't exist without happy customers. If you are unhappy with our service, for whatever reason, do not hesitate to contact our Customer Support team.

Not yet but we are working on it.

You can give us feedback via email at: support@jeevaysehat.com

My Account

Once you are logged into the app, please click on the "Edit Profile" under my account.

We current support all browsers. If you experience any issues with the browsers listed, please contact our tech support team.

If you have not enabled WIFI, then we strongly recommend you do so. This can greatly improve the speed of your connection and quality of your experience. However, if you do not have access to WIFI, then you can simply switch to "audio only" when connected with a Doctor. You can enable WIFI on most phones by going to SETTINGS and then selecting WIFI.

Doctor Visit

Yes, our physicians are able to prescribe a wide range of drugs, which can be useful for eye probelms, allergies, skin conditions, travel or sports injuries, depression, urinary problems, fever, sore throat, diarrhea etc.

If you're unhappy with your Doctor, then please contact our Customer Support team. They are skilled in the art of delighting customers.

If you Have Any Questions Call Us On +92-349-570-8824